Returns & Exchanges

At The Green Room, we want you to love your sustainable style, but if something isn't quite right, we accept returns and exchanges on unworn items within 30 days of delivery. Our process is designed to be as seamless and eco-friendly as possible to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original compostable packaging with all tags attached to ensure the garment remains in pristine condition.

• 3.
  Attach the Label

  Download and print your pre-paid shipping label from the portal, then securely affix it to the outside of your return parcel.

• 4.
  Drop Off and Refund

  Drop your package at any authorized carrier location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.