Frequently Asked Questions

Everything you need to know about sustainable style at The Green Room.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International shipping can take between 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

Are your materials sustainably sourced?

Yes, we prioritize organic cotton, recycled polyester, and Tencel in all our collections to ensure the lowest environmental impact possible.

How do I track my order?

Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order History' section of your account.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.

How should I care for my garments?

To prolong the life of your items and save energy, we recommend washing in cold water and hanging to dry whenever possible.